cant send any emails from my macbook air

everytime i try to send an email from my macbook i get this error message http://p48-smtp.mail.me.com/. and when i send an email from my phone it will go through

MacBook Air

Posted on Dec 1, 2022 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2022 4:35 PM

Hello daeshawna ,


Thank you for reaching out to Apple Support Communities.


Let's review these steps:


"Check for status messages

You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.

iCloud account in Mail sidebar with lightning bolt icon shown

  • If the status is Network Offline, make sure that your Mac is connected to the internet, then try again.
  • If the status is Login Failed, check with your email service provider (ESP) to be sure that your account is set up correctly on your Mac.
  • If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
  • If your email service is experiencing a temporary outage, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.



Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.



Remove your email account, then add it back

If no other solutions work, follow these steps:

  1. Remove your email account in Mail.
  2. Add your email account in Mail again.
  3. Try to send and receive email."


More details can be found here: If you can’t send or receive email on your Mac


If the issue persist, can you provide a few more details? Which macOS version do you currently have? Are you experiencing this with your iCloud account? Also, when did you first notice this?


Cheers!


1 reply
Question marked as Top-ranking reply

Dec 4, 2022 4:35 PM in response to daeshawna

Hello daeshawna ,


Thank you for reaching out to Apple Support Communities.


Let's review these steps:


"Check for status messages

You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.

iCloud account in Mail sidebar with lightning bolt icon shown

  • If the status is Network Offline, make sure that your Mac is connected to the internet, then try again.
  • If the status is Login Failed, check with your email service provider (ESP) to be sure that your account is set up correctly on your Mac.
  • If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
  • If your email service is experiencing a temporary outage, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.



Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.



Remove your email account, then add it back

If no other solutions work, follow these steps:

  1. Remove your email account in Mail.
  2. Add your email account in Mail again.
  3. Try to send and receive email."


More details can be found here: If you can’t send or receive email on your Mac


If the issue persist, can you provide a few more details? Which macOS version do you currently have? Are you experiencing this with your iCloud account? Also, when did you first notice this?


Cheers!


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cant send any emails from my macbook air

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