Replay '22 does not work AT ALL

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Replay '22 does not work AT ALL

I have checked on both my computer and my phone, and every time I open the site and press the "Get Started" page, I am presented with the screen attached below. There is no "progress bar" for knowing when I will receive a replay and I have checked that "Use Listening History" is selected in the settings for both devices. I have found no issues similar to mine on the internet, let alone a solution. Please help!

iPhone XS, iOS 16

Posted on Dec 1, 2022 6:18 PM

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Answer 1

WinsC1

Community Specialist

Dec 4, 2022 5:49 PM in response to 23mocah

Hey 23mocah,

We'd recommend reviewing the information in this article as it provides help for using Apple Music Replay: How to get your Apple Music Replay

"If you don't see Replay

You might need to play more music. Look for a progress bar on the Replay site to see how much music you need to listen to. As soon as you've played enough music, you'll get a notification that your Replay is ready.
If you still don't see Replay, make sure that Use Listening History is turned on for all of your devices:
On your iPhone or iPad: Go to Settings > Music and turn on Use Listening History.
On your Mac: In the Apple Music app, choose Music > Settings, click the General tab, then select Use Listening History.
On your Android: At the top of the Apple Music app, tap the More button , tap Settings, then turn on Use Listening History.

"

If that doesn't help, we'd recommend contacting Apple Support for assistance here: Get Support

Thanks!

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Replay '22 does not work AT ALL

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