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I got a message in my iphone that I have an unknown camera part , I didnt get my camera repaired . why is this telling me this ?

I got a message in my iphone that I have an unknown camera part , I didnt get my camera repaired . why is this telling me this ?

iPhone 13 Pro Max, iOS 16

Posted on Dec 2, 2022 6:59 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2022 8:10 AM

From the article linked to above:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected
  • This message doesn't affect your ability to use your iPhone or access your camera.


As suggested above, have Apple evaluate it:


Genius Bar Reservation and Apple Support Options - Apple


They can do a lot of the diagnostics remotely.

2 replies
Question marked as Top-ranking reply

Dec 2, 2022 8:10 AM in response to christinefromofallon

From the article linked to above:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected
  • This message doesn't affect your ability to use your iPhone or access your camera.


As suggested above, have Apple evaluate it:


Genius Bar Reservation and Apple Support Options - Apple


They can do a lot of the diagnostics remotely.

I got a message in my iphone that I have an unknown camera part , I didnt get my camera repaired . why is this telling me this ?

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