Apple replay

Hello Datex,

We would like to see how we can help you with Apple Music Replay. Which device are you accessing Apple Music from? Have you confirmed the device is not Muted? If you restart the device, does the issue persist? For more information about Apple Music Replay, visit: How to get your Apple Music Replay - Apple Support

"How to see your Apple Music Replay listening stats

1. Go to replay.music.apple.com.
2. Sign in with the same Apple ID that you use with your Apple Music subscription.
3. Tap or click Get Started. From here, you can:

• Get insights throughout the year: Once you’re eligible, you can see the songs, artists, and albums that you listened to so far this year, along with play counts and the time that you’ve spent listening to them.
• See your year-end Replay: At the end of the calendar year, you can see your top songs, artists, albums, genres, playlists, and stations, along with play counts, totals, and the time that you’ve spent listening to them.
• Play your year-end highlight reel: Celebrate your year in music with an audio and visual recap of the music that you listened to the most.
• Share insights: Tap the Share button to share your personalized listening insights in a message and on social media."

Get back to us with more details so that we have a better understanding of the issue, and we can go from there.

Cheers!