HD copy of a movie not replacing the SD copy that was previously existing in iTunes.
I have a SD copy of "The Town (2010)" that was a redeemed digital copy of the film from when I purchased Bluray physical copy years ago. Recently, I have been migrating my physical library to digital, and have been utilizing Movies Anywhere to populate the libraries from various sources.
In most instances, when I purchased an HD version of a movie that I already owned in iTunes in SD, a new copy of the movie would pop up, and I would just hide the SD version from my library. However, when I purchased "The Town" in HD, it shows up on all non apple sources, but it won't show up on iTunes or Apple TV.
Could the issue be that I purchased the extended cut in HD? and that version isnt availible in iTunes? or should it still show up?
Here is the copy that I own in SD in the app. it displays as 4K in the copy, but it plays in SD and can only download in SD.
How the file info displays (showing a SD copy)
I can click on iTunes extras, and I can see a selection for Extended Cut, but it doesnt play when I click on it.
HD version availible in Movies anywhere.
. If you use Family Sharing, choose a family member's name next to Purchased to see their purchases.