You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook showing incorrect 'used' storage amount

My Mac is saying I have 213GB worth of applications when in reality (after doing some calculations) I've used less than 15GB for my applications. Also, I have already cleared my cache. Is this a bug?

MacBook Pro

Posted on Dec 4, 2022 2:37 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 12:31 PM

Hi brianvergara,


Thanks for contacting Apple Support Communities!


We understand that the storage reported by macOS doesn't match the amount of storage you've calculated for your Applications folder.


The macOS also includes the size of the Application Support folders in the App category in the storage. Did you also include these folders in the total amount when you calculated the sizes?


If you need help to free up additional storage on your Mac, you can reference this article which will show you how to free storage: Free up storage space on your Mac - Apple Support


"Optimize storage space

Your Mac can optimize storage by using iCloud to automatically make more storage space available when needed.*

Let your Mac free up storage space for you, and use its built-in utilities to quickly find files, apps, books, movies, and other items that are taking up space, then delete items you no longer need.

Move or delete files

If you have another storage device, such as an external drive connected to your Mac, you can move files to that device. Media files such as photos and videos can use a lot of storage space, so you can take steps such as these:

You can also delete files that you no longer need. For example:

  • Delete musicmoviespodcasts, or other media, especially if it's media that you can stream or download again as needed.
  • Delete files in your Downloads folder. Open this folder from the Dock, or by choosing Go > Downloads from the menu bar in the Finder.
  • If you use the Mail app for your email, choose Mailbox > Erase Junk Mail from the menu bar in Mail. Also choose Mailbox > Erase Deleted Items.
  • If you use your Mac to back up your iPhone or iPad, you can delete old backups.
  • Uninstall apps that you no longer use.
  • If your Mac is set up for multiple users, delete users that no longer need access to your Mac. Or ask them to follow the steps in this article after logging in to their user account. Also check the Users folder on Macintosh HD for any undeleted data belonging to deleted users. 
  • Check the Users folder on Macintosh HD for any shared files that you no longer need to share.

If you don't want to delete certain files, you might be able to save space by compressing them. Then expand them when you need to use them again.

Did you empty the Trash? When you move a file to the Trash, its storage space doesn't become available until you empty the Trash."


We hope this helps.


Cheers!

3 replies
Question marked as Top-ranking reply

Dec 6, 2022 12:31 PM in response to brianvergara

Hi brianvergara,


Thanks for contacting Apple Support Communities!


We understand that the storage reported by macOS doesn't match the amount of storage you've calculated for your Applications folder.


The macOS also includes the size of the Application Support folders in the App category in the storage. Did you also include these folders in the total amount when you calculated the sizes?


If you need help to free up additional storage on your Mac, you can reference this article which will show you how to free storage: Free up storage space on your Mac - Apple Support


"Optimize storage space

Your Mac can optimize storage by using iCloud to automatically make more storage space available when needed.*

Let your Mac free up storage space for you, and use its built-in utilities to quickly find files, apps, books, movies, and other items that are taking up space, then delete items you no longer need.

Move or delete files

If you have another storage device, such as an external drive connected to your Mac, you can move files to that device. Media files such as photos and videos can use a lot of storage space, so you can take steps such as these:

You can also delete files that you no longer need. For example:

  • Delete musicmoviespodcasts, or other media, especially if it's media that you can stream or download again as needed.
  • Delete files in your Downloads folder. Open this folder from the Dock, or by choosing Go > Downloads from the menu bar in the Finder.
  • If you use the Mail app for your email, choose Mailbox > Erase Junk Mail from the menu bar in Mail. Also choose Mailbox > Erase Deleted Items.
  • If you use your Mac to back up your iPhone or iPad, you can delete old backups.
  • Uninstall apps that you no longer use.
  • If your Mac is set up for multiple users, delete users that no longer need access to your Mac. Or ask them to follow the steps in this article after logging in to their user account. Also check the Users folder on Macintosh HD for any undeleted data belonging to deleted users. 
  • Check the Users folder on Macintosh HD for any shared files that you no longer need to share.

If you don't want to delete certain files, you might be able to save space by compressing them. Then expand them when you need to use them again.

Did you empty the Trash? When you move a file to the Trash, its storage space doesn't become available until you empty the Trash."


We hope this helps.


Cheers!

Macbook showing incorrect 'used' storage amount

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.