Hi,
I have a HP laserjet CP1025 colour printer. my computer uses macOS Ventura 13.0.1. I can't use my laserjet. whenever I send a page to print to this printer, I get the message of error filter failed. I searched from hp support and saw that they don't have any driver for my printer using macOS Ventura. I can't use airprint option suggested here either.
how can I resolve this problem? would you pls help me?
I would be grateful if you could help me.
Hi,
Any luck with HP 5.1.1 Printer Software Update and an HP LaserJet CP1025 2.0.20120620 driver listed in the referenced article Printer and scanner drivers for Mac - Apple Support despite the System Requirements limitation (it says Not compatible with macOS v12 and newer)? This would be entirely experimental. It may not open/install/work with macOS 13 Ventura. You may also have to try resetting the printing system and re-adding the printer.
Reset the printing system on your Mac to solve a problem – Apple Support (UK)
Add a printer to your printer list so you can use it on Mac – Apple Support (UK)
As always, make sure that you have backup copies of all important files before testing anything. Software conflicts cannot be ruled out.
Hi Jan,
Thank you very much for your answer. I tried several ways, including yours. It's a pity that the modifications provided by macOS Ventura create so many difficulties for users. If I had to connect my HP LaserJet CP1025 to an HP laptop, which is working now. But, it's a hurdle to print a document I produce on my MacBook just because of this new macOS. If I didn't have another computer, HP LaserJet CP1025 would be idle... I think Apple should work on sustainability and eco-friendly approaches when upgrading.
Thanks once again for your prompt reply and support.
Have you downloaded the latest printer drivers from the HP site? As you have upgraded to Ventura it could be that you will need new drivers
Thank you for the report.
hp laserjet cp1025
