Having trouble printing from your MacBook to your HP printers can be frustrating. Here are a few suggestions you can try to resolve the issue:
1. Check connectivity: Ensure that your MacBook and HP printers are connected to the same network. Verify that both devices have a stable network connection.
2. Restart all devices: Restart your MacBook, HP printers, and the wireless router. This can help refresh the network connections and resolve any temporary glitches.
3. Update macOS: Make sure your MacBook is running the latest version of macOS. Keeping your operating system up to date can help resolve compatibility issues with printers.
4. Reset printing system (again): Although you mentioned that you have already reset the printing system, it's worth trying again. Go to System Preferences > Printers & Scanners, right-click (or Control-click) on the printer list, and select "Reset printing system." Note that this will remove all printers from your list, so you'll need to re-add them afterward.
5. Remove and re-add printers: Delete the existing HP printers from the printer list on your MacBook and re-add them. To do this, go to System Preferences > Printers & Scanners, select the HP printer from the list, and click the "-" button to remove it. Then click the "+" button to add it back, and follow the prompts to set it up.
6. Disable firewall and security software: Temporarily disable any firewall or security software on your MacBook. Sometimes, these programs can interfere with the communication between the MacBook and the printers. Remember to re-enable them once you've tested printing.
7. Try a different user account: Create a new user account on your MacBook and see if you can print from that account. If printing works in the new user account, it suggests that the issue may be specific to your user account settings. In that case, you can try troubleshooting your user account preferences or consider migrating to a new user account.
8. Contact HP Support: If none of the above solutions work, it's advisable to reach out to HP Support for further assistance. They can provide specific troubleshooting steps and guidance based on your printer models and the macOS version you're using.