i just backed up my iphone and recent photos are not showing up on shutterfly under my account

i just backed up my iphone and recent photos are not showing up on shutterfly under my account

iPhone 13, iOS 16

Posted on Dec 4, 2022 7:43 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2022 1:29 PM

Hey there andreabryn,


Thanks for reaching out to the Apple Support Communities. If having issues with uploading your photos from your iPhone to Shutterfly, check out the following resource that can help: Shutterfly for iPhone: Uploading Photos


To upload photos from your iPhone:
1. Tap the "Shutterfly" icon on your iPhone to open the Shutterfly app.
2. Tap the "Upload" arrow on the orange toolbar along the bottom of the screen.
3. Select the iPhone album that contains the photos you want to upload. Photos taken with the iPhone camera will be located in the Camera Roll album. Photos have already been uploaded to Shutterfly will be marked with an "S". 
4. Tap the thumbnail(s) of the photo(s) you want to upload. If your album contains many photos, scroll through by swiping your finger up and down the screen.
5. When you have finished selecting photos, tap "Upload". You will be given the option to upload the photos to your Timeline or to a specific album (new or existing).
6. Once you've selected a location, the upload will begin. You will see a progress indicator for each photo as it uploads, as well as an overall progress measure at the bottom of the screen.
7. When a photo has finished uploading, it will be marked with an "S".
8. If you close the Shutterfly for iPhone app while an upload is in progress, the app will continue to upload in the background for several minutes. If your upload does not complete, it will be paused and will automatically resume the next time you open up the app


If still running into issues after going through the steps above, the next best option would be to reach out to Shutterfly's support at this link here: Shutterfly Support


We hope that's able to help.


Have a great day!

1 reply
Question marked as Top-ranking reply

Dec 6, 2022 1:29 PM in response to andreabryn

Hey there andreabryn,


Thanks for reaching out to the Apple Support Communities. If having issues with uploading your photos from your iPhone to Shutterfly, check out the following resource that can help: Shutterfly for iPhone: Uploading Photos


To upload photos from your iPhone:
1. Tap the "Shutterfly" icon on your iPhone to open the Shutterfly app.
2. Tap the "Upload" arrow on the orange toolbar along the bottom of the screen.
3. Select the iPhone album that contains the photos you want to upload. Photos taken with the iPhone camera will be located in the Camera Roll album. Photos have already been uploaded to Shutterfly will be marked with an "S". 
4. Tap the thumbnail(s) of the photo(s) you want to upload. If your album contains many photos, scroll through by swiping your finger up and down the screen.
5. When you have finished selecting photos, tap "Upload". You will be given the option to upload the photos to your Timeline or to a specific album (new or existing).
6. Once you've selected a location, the upload will begin. You will see a progress indicator for each photo as it uploads, as well as an overall progress measure at the bottom of the screen.
7. When a photo has finished uploading, it will be marked with an "S".
8. If you close the Shutterfly for iPhone app while an upload is in progress, the app will continue to upload in the background for several minutes. If your upload does not complete, it will be paused and will automatically resume the next time you open up the app


If still running into issues after going through the steps above, the next best option would be to reach out to Shutterfly's support at this link here: Shutterfly Support


We hope that's able to help.


Have a great day!

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i just backed up my iphone and recent photos are not showing up on shutterfly under my account

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