Apple id not getting logged out completely

I recently had to create a new apple id, and now whenever i try to download something it asks me for my password (which is always incorrect). When i try to use the forgot password it shows my old account instead of the one currently logged in

Posted on Dec 4, 2022 9:20 AM

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Question marked as Top-ranking reply

Posted on Dec 4, 2022 5:49 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID or password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        

1 reply
Question marked as Top-ranking reply

Dec 4, 2022 5:49 PM in response to numair162

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID or password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        

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Apple id not getting logged out completely

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