iPhone SE 2nd gen shuts off randomly after ios16 update.

My iPhone se 2nd gen shuts off at random after the newest ios update. Please fix. It did this during the initial roll out of ios 15 as well. Please stop forgetting us 'home button' people.

iPhone SE, iOS 16

Posted on Dec 5, 2022 2:55 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2022 3:54 PM

Hi dklink,


We'd like to help offer some guidance that may help. This is a user-to-user forum with users like yourself, and we'll help guide you in the best direction. With what you are describing, unexpected shutdowns typically revolve around the battery performance. Looking over iPhone Battery and Performance - Apple Support under "Preventing unexpected shutdowns" this goes over things to check. In addition, checking the Battery Health in Settings > Battery > Battery Health, and verifying this is above 80% would indicate the battery does not need service. If you are above this and looking at the article, if these shutdowns continue, you will want to reach out to Apple Support


Thanks for using Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Dec 7, 2022 3:54 PM in response to dklink

Hi dklink,


We'd like to help offer some guidance that may help. This is a user-to-user forum with users like yourself, and we'll help guide you in the best direction. With what you are describing, unexpected shutdowns typically revolve around the battery performance. Looking over iPhone Battery and Performance - Apple Support under "Preventing unexpected shutdowns" this goes over things to check. In addition, checking the Battery Health in Settings > Battery > Battery Health, and verifying this is above 80% would indicate the battery does not need service. If you are above this and looking at the article, if these shutdowns continue, you will want to reach out to Apple Support


Thanks for using Apple Support Communities.

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iPhone SE 2nd gen shuts off randomly after ios16 update.

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