IPhone SE shuts off repeatedly

My IPhone SE repeatedly shuts off randomly

iPhone 13, iOS 16

Posted on Aug 23, 2023 6:35 AM

Reply
Question marked as Best reply

Posted on Aug 23, 2023 10:57 PM

Hi Wsik75,

welcome to the Apple (user-to-user) Community.


Re: "IPhone SE shuts off repeatedly"


Could be any one of a number of possible causes, and we have little info. to go on ; wonder what you have tried.


Wondering which iOS version is installed on the iPhone SE. (To check: See Settings > General > About).

and

whether the iPhone SE has the newest compatible iOS version installed.

(Eg: An iPhone SE (1st. gen) is compatible with iOS 15 :

According to: About iOS 15 Updates - Apple Support the newest version is iOS 15.7.8

_____________________________________________________

If the iPhone is updated to the newest compatible iOS version (Eg: For SE Gen 2 or SE Gen 3 that is iOS 16.6)

Then you may want to check if the iPhone has enough free space (Eg: 8Gb free) in which to operate smoothly.

How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch” in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_______________________________________________________________________________

If the same app is in use each time the issue appears, see if Apple support's article below can help:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

__________________________________________________________________________________________

If you have third-party (non-Apple) apps like unnecessary virus, checkers, ad-blockers etc., installed they can cause issues, even VPN can be troublesome ... you might want to try turning any such apps off, and see if the iPhone SE's performance improves. (Ensure any necessary third-party apps are updated and compatible.)

_______________________________________________________________________________________________

Re: iPhone Battery and Performance - Apple Support

says:

"Preventing unexpected shutdowns: With a low battery state of charge, a higher chemical age, or colder temperatures, users are more likely to experience unexpected shutdowns" ... more info. in the article above.

_________________________________________________________________________________________________

If you are using low power mode to save battery life on your iPhone SE:

you could try turning it off (eg: while doing intensive tasks) and see if there's an improvement.

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


More info. / support / contact if needed:

iPhone support website (info./ support / contact)

iPhone - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

2 replies
Question marked as Best reply

Aug 23, 2023 10:57 PM in response to Wsik75

Hi Wsik75,

welcome to the Apple (user-to-user) Community.


Re: "IPhone SE shuts off repeatedly"


Could be any one of a number of possible causes, and we have little info. to go on ; wonder what you have tried.


Wondering which iOS version is installed on the iPhone SE. (To check: See Settings > General > About).

and

whether the iPhone SE has the newest compatible iOS version installed.

(Eg: An iPhone SE (1st. gen) is compatible with iOS 15 :

According to: About iOS 15 Updates - Apple Support the newest version is iOS 15.7.8

_____________________________________________________

If the iPhone is updated to the newest compatible iOS version (Eg: For SE Gen 2 or SE Gen 3 that is iOS 16.6)

Then you may want to check if the iPhone has enough free space (Eg: 8Gb free) in which to operate smoothly.

How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch” in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_______________________________________________________________________________

If the same app is in use each time the issue appears, see if Apple support's article below can help:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

__________________________________________________________________________________________

If you have third-party (non-Apple) apps like unnecessary virus, checkers, ad-blockers etc., installed they can cause issues, even VPN can be troublesome ... you might want to try turning any such apps off, and see if the iPhone SE's performance improves. (Ensure any necessary third-party apps are updated and compatible.)

_______________________________________________________________________________________________

Re: iPhone Battery and Performance - Apple Support

says:

"Preventing unexpected shutdowns: With a low battery state of charge, a higher chemical age, or colder temperatures, users are more likely to experience unexpected shutdowns" ... more info. in the article above.

_________________________________________________________________________________________________

If you are using low power mode to save battery life on your iPhone SE:

you could try turning it off (eg: while doing intensive tasks) and see if there's an improvement.

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


More info. / support / contact if needed:

iPhone support website (info./ support / contact)

iPhone - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

IPhone SE shuts off repeatedly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.