The Apple ID is permanently disabled. Can I ask Apple to return my prepaid gift card?

The Apple ID is permanently disabled. Can I ask Apple to return my prepaid gift card?

The receipt for the gift card I purchased, as well as the card chart and password for recharging the gift card.

I don't want to open the account, just want to return my loss.


Posted on Dec 6, 2022 5:06 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2022 6:41 AM

Hello Layne_,


The best thing to do is to ask Apple, but keep in mind the Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."



1 reply
Question marked as Top-ranking reply

Dec 6, 2022 6:41 AM in response to Layne_

Hello Layne_,


The best thing to do is to ask Apple, but keep in mind the Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."



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The Apple ID is permanently disabled. Can I ask Apple to return my prepaid gift card?

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