You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Dead iPhone 13

My phone was on the mag safe charger all night. Now it is dead and unresponsive. Hard reset does nothing, what can I do?

iPhone 13 Pro Max

Posted on Dec 6, 2022 8:59 AM

Top-ranking reply

Level 9

56,173 points

Posted on Dec 6, 2022 9:10 AM

Check the connections and the power outlet has electricity. 🔌

If there is no power, then check the fuse box for a tripped circuit and reset.

Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.

If that didn’t work, then I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

View in context

Similar questions