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my i phone 13 won't turn on

I am trying to turn of my i phone 13 and for some reason it won't turn on. the last time i used it was last night. i put it on charging and when i took the charger off this morning my phone didn't turn on... please help

iPhone 13, iOS 16

Posted on Dec 6, 2022 9:43 AM

Reply
1 reply

Dec 8, 2022 1:33 PM in response to abdgill

Hey abdgill,


You mention you were charging your iPhone overnight. If you reconnect it to the charger, does it show signs of charging? If not, let's complete the following steps as they can help with charging issues: If your iPhone or iPod touch won't charge - Apple Support


If your device charges slowly or won’t charge

Follow these steps and try again after each:

1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
Lightning to USB and a USB-C wall adapter
2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

Image of the charging port.
4. Let your device charge for a half hour.
5. If your device is still unresponsive, force restart your device: 
• iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
• iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
• iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.

6. Let your device charge for another half hour.
7. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

Let us know how it goes.


Take care!


my i phone 13 won't turn on

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