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Dial pad problem

I am facing issue in my iPhone 14 pro max( also in 13 pro max). Every time i open my dial pad and make a call, just by pressing Zero ‘0’ it spontaneously turns into ‘+’. Please help me resolve the issue. As shown in picture below, i dialled ‘0’ but it turned into ‘+’.

Posted on Dec 6, 2022 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2022 3:25 PM

Hello awais242,



Thanks for choosing the Apple Support Communities. We see you're having trouble dialing the number 0. There are a few steps we can take to help resolve the issue.


  1. Make sure you are short pressing the number instead of pressing and holding.
  2. Make sure your iPhone is fully up to date - Update your iPhone or iPad - Apple Support
  3. Restart your iPhone - Restart your iPhone - Apple Support
  4. Force restart your iPhone - Force restart iPhone - Apple Support


Each of these could potentially resolve the issue. Please let us know if you have any questions.


Cheers!





1 reply
Question marked as Top-ranking reply

Dec 8, 2022 3:25 PM in response to awais242

Hello awais242,



Thanks for choosing the Apple Support Communities. We see you're having trouble dialing the number 0. There are a few steps we can take to help resolve the issue.


  1. Make sure you are short pressing the number instead of pressing and holding.
  2. Make sure your iPhone is fully up to date - Update your iPhone or iPad - Apple Support
  3. Restart your iPhone - Restart your iPhone - Apple Support
  4. Force restart your iPhone - Force restart iPhone - Apple Support


Each of these could potentially resolve the issue. Please let us know if you have any questions.


Cheers!





Dial pad problem

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