Outlook on my iphone keeps asking me to sign in but it won't accept the password
Outlook on my iphone keeps asking me to sign in but it won't accept the password. How do I get the login to work?
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User profile for user:
bruno75
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Community Specialist
Hey there sbackinky,
We'd like to help, but we'll need more details to better understand what's happening, along with ruling out some general details:
- You mentioned it's not accepting the password for your Outlook account, but what exactly does it say when you try entering it and signing in to that account? The more details you provide, the better we'll understand the issue.
- Any issues if you test signing in with the same exact password on the Outlook website?
- If there are other email accounts set up in the Mail app on your iPhone, do they have the same issue?
- Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
- If you're using a compatible model, the latest version is iOS 16.1.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.
Cheers!