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trying to add outlook email account

when trying to add outlook account on iphone i am being asked to go to mail setting and enter a password, this was done prior the message, i deleted everything started from scratch but iphone still insisted i add a password when it is already added

is it iPhone that gone mad

iPhone 14

Posted on Jul 17, 2023 3:24 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 9:21 AM

banavageus wrote:

when trying to add outlook account on iphone i am being asked to go to mail setting and enter a password, this was done prior the message, i deleted everything started from scratch but iphone still insisted i add a password when it is already added
is it iPhone that gone mad

It isn't the phone, more than likely you need to enable/download app specific password and use 2 factor authentication to access the account. https://support.microsoft.com/en-us

1 reply
Question marked as Top-ranking reply

Jul 17, 2023 9:21 AM in response to banavageus

banavageus wrote:

when trying to add outlook account on iphone i am being asked to go to mail setting and enter a password, this was done prior the message, i deleted everything started from scratch but iphone still insisted i add a password when it is already added
is it iPhone that gone mad

It isn't the phone, more than likely you need to enable/download app specific password and use 2 factor authentication to access the account. https://support.microsoft.com/en-us

trying to add outlook email account

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