Outlook mail

I have not use this iPad Air for couple of years . I turn it on and software updated but I want to see the mail I get enter the password for the outlook account . When I choose edit settings it goes to setting re enter password but cannot enter it and the same message keeps repeating

iPad Air, iOS 12

Posted on Jun 23, 2024 4:05 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2024 6:21 AM

Many email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google and Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

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Question marked as Top-ranking reply

Jun 24, 2024 6:21 AM in response to mahafromva

Many email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google and Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

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Outlook mail

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