siri won't dial phone numbers

I have an Iphone 12 Pro Max. I updated to 16.1.2. Siri will now not complete phone calls. A banner pops up and I have to manually touch the number to get the phone to make the call. How do I fix this?

Posted on Dec 6, 2022 6:14 PM

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5 replies

Dec 10, 2022 2:41 PM in response to fpdsniper

Hi fpdsniper,


This may be due to one or more apps accidentally being excluded from Siri search. Try the following from Change Siri settings on iPhone - Apple Support.


"Change which apps appear in search

You can change which apps appear when you search with Siri.

  1. Go to Settings > Siri & Search, then scroll down and select an app.
  2. Turn settings on or off."


From there, check to make sure that Siri can has access to Contacts and Phone since those would be used for the action you're trying to accomplish.


Take care.


Dec 9, 2022 8:58 AM in response to fpdsniper

Hi fpdsniper,



The following steps address what you're describing specifically, and may provide a solution:


"Siri: Say something like: “Call Eliza’s mobile.” Learn how to use Siri.

Or do the following:

  1. In the Phone app, tap Contacts.
  2. Tap the contact, then tap the phone number you want to call.
  3. On models with Dual SIM, the default voice line is used for the call unless you set a preferred line for this contact."


You can find these steps along with other information that may be helpful, here: Make a call on iPhone – Apple Support

If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your device to assure you have cleared out any minor software issue.


Restart your iPhone - Apple Support



If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!


Dec 10, 2022 10:29 PM in response to fpdsniper

Hi fpdsniper

Re: "never had to do that before"


You have been trying so hard to find an answer, so just want to toss a few suggestions into the mix.


(1) Wondering if the people you ask Siri to call have more than one phone number listed in the "Contacts" app ...

ie: you might have to say "Hey Siri, call Fred (home) .... or ..... call Fred (work)


(2) maybe you can check those you are calling are properly listed in "Contacts" ready for Siri to call


(3) you might want to check Siri "phone" settings to ensure Siri can dial phone calls without confirmation


and

(4) the notification banner that pops up may be a notification setting you have in place, that you can change.


All the best :-)

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siri won't dial phone numbers

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