Iphone freeze and touch didn't work

While typing or using phone iphone freeze and after 1-2 minutes it starts again and apple logo shows up and restart the phone this happen every 15-20 minutes this is happening after i update my iOS system

Posted on Dec 7, 2022 5:38 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2022 10:32 AM

Hi A,liawan772,


It sounds like it happens often from what you describe, can you narrow down if it's when you are using one app, or performing a particular task? Instead of waiting for the iPhone to restart on its own, have you tried to force restart as described here? If your iPhone won't turn on or is frozen - Apple Support


Have you checked to make sure all the apps are updated? If you are unsure how to check, follow the steps below or see How to manually update apps on your Apple device - Apple Support

How to manually update apps on your iPhone or iPad
1: Open the App Store.
2: Tap your profile icon at the top of the screen.
3: Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

If this continues to happen, we recommend reaching out to Apple Support by going to Get Support.



Good luck!

1 reply
Question marked as Top-ranking reply

Dec 10, 2022 10:32 AM in response to Aliawan772

Hi A,liawan772,


It sounds like it happens often from what you describe, can you narrow down if it's when you are using one app, or performing a particular task? Instead of waiting for the iPhone to restart on its own, have you tried to force restart as described here? If your iPhone won't turn on or is frozen - Apple Support


Have you checked to make sure all the apps are updated? If you are unsure how to check, follow the steps below or see How to manually update apps on your Apple device - Apple Support

How to manually update apps on your iPhone or iPad
1: Open the App Store.
2: Tap your profile icon at the top of the screen.
3: Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

If this continues to happen, we recommend reaching out to Apple Support by going to Get Support.



Good luck!

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Iphone freeze and touch didn't work

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