pop up ads (not on safari)

hello


i get random pop up ads and i cant find any help online on anything im lost and these weird ads keep popping up for some reason if anyone knows how to fix it please let me knownow ignore the text i meant that as a example i keep getting it with random advertisements how do i stop it?

Posted on Dec 7, 2022 7:21 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2022 11:28 AM

Hi there ahmedysf,


If you are getting unexpected pop ups on your iPhone, you may have unintentionally installed a profile or some kind of device management that is causing this to occur. This information from Install or remove configuration profiles on iPhone shows how to remove these profiles:

You can see the profiles you have installed in Settings  > General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.


Ensure your iPhone is fully updated as well as this installs security updates and bug fixes that can resolve issues like this. This shows how to back up and update: Update your iPhone or iPad


Cheers!


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1 reply
Question marked as Top-ranking reply

Dec 10, 2022 11:28 AM in response to ahmedysf

Hi there ahmedysf,


If you are getting unexpected pop ups on your iPhone, you may have unintentionally installed a profile or some kind of device management that is causing this to occur. This information from Install or remove configuration profiles on iPhone shows how to remove these profiles:

You can see the profiles you have installed in Settings  > General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.


Ensure your iPhone is fully updated as well as this installs security updates and bug fixes that can resolve issues like this. This shows how to back up and update: Update your iPhone or iPad


Cheers!


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pop up ads (not on safari)

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