I'm being billed 8 different charges a month when I was only showing one subscription, which was cancelled today.

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Level 1

4 points

I'm being billed 8 different charges a month when I was only showing one subscription, which was cancelled today.

I was charge and continue to be charge 8 different charge a month to my VISA. why? I know I get charge .99 a month for storage but that is the only charge I should be receiving. When I look at my purchases it does not show these charges but on my VISA it does. I was charge from apple the following:

10/23/22 2469216MR2Y539SRQ $1.41

10/26/22 2469216MV30MDP5FK $2.49

10/26/22 2469216MV30MEKAG6H $10.94

10/31/22 2469216N033L06LGY $1.41

11/03/22 2469216N33629EE58. $ .99.........THIS CHARGE IS CORRECT STORAGE

11/10/22 2469216N1431LVET2G $8.75

11/12/22 2469216NQ22FLZ8M2 $ 1.25

11/12/22 2469216NQ32L4FM7T $2.99

This is happening every month but I.m just now catching it....how can I stop these payments to Apple from my VISA immediately? Please advise. I did check my email and I only get an email when its for .99 storage.

Thanks

iPhone XR, iOS 16

Posted on Dec 7, 2022 12:00 PM

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Answer 1

Best reply

FoxFifth

Level 10

469,257 points

Dec 7, 2022 12:57 PM in response to tory501

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

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I'm being billed 8 different charges a month when I was only showing one subscription, which was cancelled today.

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