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New Apple Watch not charging

Help, just bought new Apple Watch from argos and cannot get to charge.

using apple magnetic charger and a shop bought c adapter plug.

reading up says to remove plastic cover from charger but can’t see any. Don’t want to cut or scratch it.

Any help useful

Posted on Dec 7, 2022 1:13 PM

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Question marked as Best reply

Posted on Dec 7, 2022 1:20 PM

The recent charging pucks do not appear to have the plastic scratch protection. Modern Apple packaging has almost no plastic.

Try to find another USB-C power source to try.

After that, the article you came to the community from If your Apple Watch won't charge or it won't turn on - Apple Support is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 



1 reply
Question marked as Best reply

Dec 7, 2022 1:20 PM in response to Terrijojudd

The recent charging pucks do not appear to have the plastic scratch protection. Modern Apple packaging has almost no plastic.

Try to find another USB-C power source to try.

After that, the article you came to the community from If your Apple Watch won't charge or it won't turn on - Apple Support is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 



New Apple Watch not charging

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