HomePod can't connect to home Wi-Fi and the + - keep blinking.
My HomePod can't connect to home Wi-Fi network and the. - keep blinking. I have tried reset through the red light but doesn’t work. Can someone help me please
HomePod
User profile for user:
dawngreg08
User level:
Community Specialist
Hello MocaJr66,
Welcome to Apple Support Communities!
Have you tried moving your HomePod to different location in your home to see if that helps get the HomePod connected? It might be that the spot it is in has a poor Wi-F signal.
Also, the article you came from, If HomePod mini or HomePod isn't responding, is a great resource for help with HomePod.
"Check your Wi-Fi connection
HomePod mini and HomePod automatically connect to the same Wi-Fi network as your iPhone or iPad. To check your Wi-Fi signal strength, open the Home app on your iPhone or iPad and tap HomePod. Scroll down and tap Wi-Fi Address. The Wi-Fi signal strength is located next to your Wi-Fi name. If your HomePod mini or HomePod is in a location where the signal strength is poor, try moving it closer to your router.
HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, for example, those provided by hotels or dorms. Use your iPhone, or iPad, or iPod touch to connect to the network, then follow the onscreen instructions for setup.
The Wi-Fi signal strength indicator isn't supported on HomePod speakers connected to networks that block peer-to-peer traffic, like some captive networks.
Restart HomePod mini or HomePod
- Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
- Tap or click HomePod.
- Tap or click the Settings icon
, scroll down, then tap or click Restart HomePod.
If HomePod still doesn't respond, reset it.
If HomePod mini or HomePod still isn't responding
If you still have issues using HomePod, contact Apple Support."
Thank you for using Apple Support Communities.
Take care!