Mophie 3-in-1 charging stand

Hi tauseef66, welcome to the Apple community

I hope you are doing well 🤗

Have you tried charging another device with the wireless charger to see if the charger problem?

Wireless charging case: For AirPods (2nd generation) or AirPods (3rd generation) with a wireless charging case, or AirPods Pro (all generations), place the case with the status light facing up on the center of a MagSafe wireless charger or a Qi-certified charger.

If you have AirPods Pro (2nd generation), you can also place the case with the status light facing up on the center of an Apple Watch wireless charger.

When the case is aligned properly with the charger, the status light turns on for several seconds, then turns off while the case continues to charge. By default, the charging case for AirPods Pro (2nd generation) also plays a sound, but you can turn it off. See Turn off charging case sounds on AirPods Pro (2nd generation).

If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support

See you soon👋

Julio

Hi tauseef66,

When did you buy your product?

If you bought it less than 14 days ago, you can send it back directly by following the instructions below. If you bought it more than 14 days ago, then you will have to invoke the warranty by contacting Apple's customer service.

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple:

You have 14 calendar days to return an item from the date you received it.

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

ship your item back to Apple

To return an item to Apple, sign in to your Order Listing page with your Apple ID and password.

After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the Start a Return link below your item and then click the Get Started button. On the next page, confirm the items from your order that you’d like to return and select the Initiate Your Return button.

Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels. If you’re shipping multiple boxes, use the Print Return Label button again to print new labels for each box. We recommend using the original packaging if you are returning a computer.

You can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations.

Bring your item to an Apple Store

You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Please contact your Business Team to initiate a return for orders shipped directly to your business.

See you soon👋

Julio