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Call Volume Reduced During Screen Sharing on FaceTime

When I begin sharing my iPhone screen during a FaceTime video call, the audio from the other participant is greatly reduced to the point where I can barely hear them.


This happens regardless of what is being shared, whether or not Silent Mode is on, and whether or not I turn the volume up or down.


Is this a bug or is a there a setting I’m not aware of? Can this be fixed?

iPhone 12, iOS 16

Posted on Dec 7, 2022 8:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2022 10:30 AM

Hey TrentLevitt,


To clarify, if you use a pair of headphones while on the call, is the volume also drastically quieter in the headphones?


Also, is there a lot of background noise in your or their environment when you encounter this behavior? If there is a lot of background noise it is possible iOS may be automatically limiting volume to prevent a sharp feedback sound.


Additionally, take a moment to restart your device and then test the issue during your next FaceTime call: Restart your iPhone - Apple Support


Should the problem persist, let us now.


Cheers!


1 reply
Question marked as Top-ranking reply

Dec 11, 2022 10:30 AM in response to TrentLevitt

Hey TrentLevitt,


To clarify, if you use a pair of headphones while on the call, is the volume also drastically quieter in the headphones?


Also, is there a lot of background noise in your or their environment when you encounter this behavior? If there is a lot of background noise it is possible iOS may be automatically limiting volume to prevent a sharp feedback sound.


Additionally, take a moment to restart your device and then test the issue during your next FaceTime call: Restart your iPhone - Apple Support


Should the problem persist, let us now.


Cheers!


Call Volume Reduced During Screen Sharing on FaceTime

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