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Level 1

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My dad bought Marquee solutions to fix a Mac problem

Should we just ignore the advice for scanning for the Trojan Zeus by Marquee ?

They called us after 3 months and said they found it after a scan, but wanted another day to remove it.. They use remote access to do their work.. Thanks..

Mac mini, macOS 10.13

Posted on Dec 8, 2022 5:52 AM

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3 replies

PRP_53

Level 10

86,683 points

Dec 9, 2022 3:18 AM in response to birdbitz

As Other have mentioned and owls suggest talking to your Dad and for him to communicate with the Credit Card Company used to make this purchase and BLOCK and additional charges that may appear from these Scammers.

Dec 8, 2022 7:19 AM in response to birdbitz

Sounds like a scam to me. I would not allow remote access to the device.

BDAqua

Level 10

240,965 points

Dec 8, 2022 9:53 AM in response to birdbitz

Definitely a scam, they can't see if you have any Malware on your Mac unless you let them in... DO NOT let them in.

My dad bought Marquee solutions to fix a Mac problem

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