Dell sb522a sound bar not working on Mac Studio

I have a fancy new Dell monitor (Dell p3421w) and a new Mac Studio. My IT dept ordered me a nice sound bar (Dell sb522a) so I’d have better sound than the Mac Studio’s built in speakers.


The sound bar has been working for several months (although, the Mac Studio would occasionally stop acknowledging the USB ports on my monitor, and I would have to unplug and replug in the monitor to wake them back up). However, recently, the computer stopped recognizing the sound bar completely. The sound bar works on every other computer we have tried (including older Macs, Mac laptops and PCs). And, my camera (also plugged into my monitor) works fine. We have also tried connecting it directly to my Mac Studio (rather than the monitor). But not so much as a peep from my sound bar. In fact, the Mac doesn’t even recognize it as a speaker option in settings.


Any help round be much appreciated!

Mac Studio

Posted on Dec 8, 2022 7:20 AM

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20 replies

Feb 22, 2023 1:54 AM in response to pixelmeal

Well, officially this product is not supported for macOS, so it's a "lottery". Without opened Teams app, soundbar works 90% of time well, but sometimes audio gets distorted. To be honest, if you are not planning to use this SB with a Dell monitor magnetic attachement, I would offer you to check on other product, because audio quality is not that great (my macbook pro m1 sounds better), and price is not that cheap.

Dec 29, 2022 9:51 AM in response to Enairda84

I have a very similar problem.


In my case the Dell 'Slim Conferencing Soundbar SB522A' works until the 'Microsoft PowerPoint' application is started. Doing so renders the Speaker to stop working. Stopping 'PowerPoint' makes the speaker work again, and so forth...


Apple, please fix this, what seems like a driver bug ASAP, or I will have to return the Soundbar before the return window expires.


Note: The same Soundbar works fine on 'Microsoft Windows 10', including the integration with PowerPoint.


Feb 2, 2023 6:25 AM in response to lars298

I have the exact same issue, but with Microsoft Teams. Everything worked perfectly fine and all of a sudden, the soundbar doesn't work anymore whenever I turn on MS Teams. Moreover, in voice conferences in other apps, after a while the sound becomes "degraded", it becomes distorted, like the audio driver is corrupted or something. If I turn on MS Teams the whole soundbar becomes unresponsive, it does not work anymore, the only solution is to close teams entirely and then either turn off and back on the monitor or unplug and plug back in the soundbar itself.

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Dell sb522a sound bar not working on Mac Studio

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