Remote login to Iphone to controll

I need to be able to Log into my stepmom's phone to help her sometimes. She gets very confused and needs help. Any suggestions

iPhone XS Max

Posted on Dec 8, 2022 10:31 AM

Similar questions

Why is my personal Ipad now asking for remote management credentials My older daughter reset her Ipad and gave it to her younger sister. when we try to set it up it asking for remote credentials and we cannot provide these details
8988 2
remote into an ipad with a different apple id I bought an ipad for my mom. She often has tech issues and lives out of state. I'd like to be able to remote into her ipad in case she's having an issue so I can walk her through her tech issue. I'd like her to be able to keep her apple id separate from mine. I have an iphone, ipad, and windows laptop I can use to remote in. My understanding is that Switch Control doesn't work unless it's using the same apple id. Is there an app or another method?
713 2
Remote Management software I have no clue how this has happened but my iPad mini 5th Get has now got Remote Management software on it. I RESET it to sell it but now the Remote Management software has popped up and wants a login and password that I don't have and have never had!! The Remote Manage software is from a NHS department!! I have spoken with that department and they don't know what is going on!! Any help appreciated.
2245 1

1 reply

Dec 8, 2022 11:38 AM in response to Gabby_2018

Gabby_2018 wrote:

I need to be able to Log into my stepmom's phone to help her sometimes. She gets very confused and needs help. Any suggestions

Not possible to do. You'll need to physically be with her to show her what needs to be done, or she can go to her nearest Apple store.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Remote login to Iphone to controll

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up