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Left Powerbeats Pro stopped working.

The left earpiece stopped working. The right earpiece works fine.

Model: A2048

Version: 5B55



[Re-Titled by Moderator]


Posted on Dec 8, 2022 11:14 AM

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Question marked as Best reply

Posted on Dec 11, 2022 2:32 PM

Hi there Clindy,


Welcome to Apple Support Communities. We understand you have some issues with one of your PowerBeats Pro. We have some steps to walk through that can often help with issues like this. First, try resetting your Beats: Reset your Beats earphones


If the issue is still present, werecommend reaching out to Apple Support directly to further investigate this:


Get Support


All the best.


1 reply
Question marked as Best reply

Dec 11, 2022 2:32 PM in response to Clindy

Hi there Clindy,


Welcome to Apple Support Communities. We understand you have some issues with one of your PowerBeats Pro. We have some steps to walk through that can often help with issues like this. First, try resetting your Beats: Reset your Beats earphones


If the issue is still present, werecommend reaching out to Apple Support directly to further investigate this:


Get Support


All the best.


Left Powerbeats Pro stopped working.

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