You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Applecare-repair a scam???

I have sn iph 13 pro max snd I was on the internet and a popup said my phone was infected snd to clean it. It came from applecare-repair.com

is this a scam???

Posted on Dec 9, 2022 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2022 10:29 AM

FACT: You were on the Internet.

Translation: A fake popup appeared.


Nothing was infected because a popup from a website does not have the ability to access your system files, modify them, then demand payment to remove something that never existed.


This is a scam!!


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Recognize and avoid phishing messages, phony support calls, and other scams.


4 replies
Question marked as Top-ranking reply

Dec 9, 2022 10:29 AM in response to TammyLee69

FACT: You were on the Internet.

Translation: A fake popup appeared.


Nothing was infected because a popup from a website does not have the ability to access your system files, modify them, then demand payment to remove something that never existed.


This is a scam!!


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Recognize and avoid phishing messages, phony support calls, and other scams.


Applecare-repair a scam???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.