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Level 1

5 points

iPhone is frozen and will not turn off to reset

My phone freezes and can’t turn off nor swipe

iPhone 13 Pro, iOS 15

Posted on Dec 9, 2022 10:49 AM

Top-ranking reply

Level 9

67,714 points

Posted on Dec 9, 2022 10:50 AM

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)

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