How to cancel a pending charge

I have a pending charge on my account that’s causing me to not be able to download apps. How do I cancel it?

iPhone XR, iOS 15

Posted on Dec 9, 2022 3:47 PM

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1 reply

Dec 12, 2022 1:57 PM in response to 6ixPathsSage

Hello 6ixPathsSage,


Thanks for reaching out to us in Apple Support Communities about how to cancel a charge. We're happy to help by looking into this more! 


Here's a resource that can help: Request a refund for apps or content that you bought from Apple - Apple Support


1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund." 
iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.

3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.


Hope this helps.


Best Regards.

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How to cancel a pending charge

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