Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Failure to watch any movie at Disney+ app

Why cant I watch any movie in disney app after i subscribed to its 369 per month package?

iPhone 6, iOS 12

Posted on Dec 9, 2022 8:34 PM

Reply
Question marked as Best reply

Posted on Dec 9, 2022 9:18 PM

The Disney app requires iOS 15.3 or higher to work. Your stats say you have an iPhone 6. An iPhone 6 cannot run anything higher than iOS 12.x, you cannot use the Disney app with that phone.

1 reply

Failure to watch any movie at Disney+ app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.