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Hi, I tried to update my series 3 watch and it never worked. All it does now is show the Apple logo and is completely unresponsive. My phone won’t connect to it at all so I can’t change or reset it. I’ve tried force reset but that doesn’t work either! Any ideas anyone??
Apple Watch Series 3, watchOS 8
Hey there Philbrook10,
Thanks for reaching out to the Apple Support Communities. Just to confirm, did you try force restarting your Apple Watch with the steps listed below: Restart your Apple Watch - Apple Support
Force restart your Apple Watch
You should force restart your Apple Watch as a last resort and only if it's not responding.
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.
To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.
If so, then the next best option would be to have your Apple Watch inspected further in person. For help with looking into available service options in your area, reach out to Apple Support directly from this link here: Get Support - Apple
Take care.
Hey there Philbrook10,
Thanks for reaching out to the Apple Support Communities. Just to confirm, did you try force restarting your Apple Watch with the steps listed below: Restart your Apple Watch - Apple Support
Force restart your Apple Watch
You should force restart your Apple Watch as a last resort and only if it's not responding.
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.
To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.
If so, then the next best option would be to have your Apple Watch inspected further in person. For help with looking into available service options in your area, reach out to Apple Support directly from this link here: Get Support - Apple
Take care.
Philbrook10,
Thanks for getting back to us. If it's not charging, and the force restart isn't working, it is quite possible the Apple Watch will require service. We'd suggest contacting Apple Support.
Have a fantastic day!
Hi, thanks for your reply, yes I did try to force start it but unfortunately it didn’t work!!
Watch frozen
