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Squintyy3 Author

Level 1

5 points

My images in my notes aren’t showing

I had saved images and videos in my notes and it was saved to iCloud notes as well. I got a new phone because my previous had broke and synced my iCloud to the new one. My normal typed out notes appear but my notes with pictures and videos don’t. Before clicking into it, it says “Saved image and Saved Video no additional text”. After clicking on it, it is just a blank note with the bold title at top “Saved image and Saved video”. My phone is fully updated, tried deleting and reinstalling notes and no luck. I logged into iCloud on a browser and it’ll show the cover photo at-least but after clicking on it, the images will show up as blank grey squares. tried logging on different devices and turning the notes on and off in iCloud and no luck. Could you help me find a solution to this issue?

iPhone 11, iOS 16

Posted on Dec 10, 2022 4:22 AM

Top-ranking reply

OrigamiFan1

Community Specialist

Posted on Dec 12, 2022 4:14 PM

Hi Squintyy3,

For help with iCloud syncing with the Notes app, when navigating to Settings > Notes are you seeing the option to "Save to Photos" is on? If so, check out the steps to see if the content is included as an attachement.

"View all attachments in Notes

Above the notes list, tap , then tap View Attachments to see thumbnails of drawings, photos, links, documents, and other attachments. (Attachments in locked notes aren’t shown.)
To go to a note with a specific attachment, tap the attachment thumbnail, then tap Show in Note."

You can find this information and more here: Add photos, videos, and more to notes on iPhone

If you still don't see the content reach out to Apple Support directly to further assist.

Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Best.

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My images in my notes aren’t showing

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