My beats solo3 shut down at freezing 32 degrees or colder within minutes regardless of battery level. It has to be a temperature sensor in the headphones that shuts it down and not the depleted battery level because when I bring them back inside side they function perfectly with a topped off battery level usually around 95%. Am I correct in this assessment?
iPhone XS Max
Hi ddrob60,
Regarding most devices and accessories, exposure to extreme conditions can cause issues with operation. The article here has information about caring for your Beats: Clean and store your Beats earphones or headphones
You can view information related to similar devices in the articles below.
Keeping AirPods within acceptable operating temperatures
For further assistance, reach out to Apple Support directly.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Best.
Beats Solo3 shuts down in cold weather
