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HBTerrence Author

Level 1

14 points

Why isn’t screen recording working?

Whenever I press screen record, it just turns into a white circle.

Posted on Dec 10, 2022 10:28 AM

Top-ranking reply

LeleN1

Community Specialist

Posted on Dec 12, 2022 6:12 PM

Hi HBTerrence,

Thanks for posting in Apple Support Communities! Since you're unable to record your screen, we suggest restarting your device. Restarting can fix many issues:

"How to restart your iPhone X, 11, 12, 13, or later

Press and hold either volume button and the side button until the power-off slider appears.

The volume button is located on the left side of the device, and the side button is located on the right

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."

Find these steps and the instructions for restarting other models here: Restart your iPhone. Should the behavior continue, try removing the icon from Control Center and adding it back (Settings > Control Center). We also suggest checking for a software update as outdated software can cause things to not work as expected: Update your iPhone or iPad.

Hope that helps!

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Why isn’t screen recording working?

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