How do I receive calls?

I can’t receive calls of FaceTime

iPhone 12 Pro, iOS 16

Posted on Dec 10, 2022 1:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 7:03 PM

Hi Saige292,


For help with receiving FaceTime calls first be sure you've set up FaceTime with the steps here: Set up FaceTime on iPhone


Once set up, check out the information below found in the article here: Make and receive FaceTime calls on iPhone


"With an internet connection and an Apple ID, you can make and receive calls in the FaceTime app.


Receive a FaceTime call

When a FaceTime call comes in, do any of the following:

  • Take the call: Drag the slider or tap Accept.
  • Decline the call: Tap Decline.
  • Set a reminder to call back: Tap Remind Me.
  • Send a text message to the caller: Tap Message.

The incoming call screen. At the bottom of the screen, in the top row, from left to right, are the Remind Me and Message buttons. In the bottom row, from left to right, are the Decline and Accept buttons.

If you’re on another call when a FaceTime call comes in, instead of Accept, you see the End & Acceptoption, which terminates the previous call and connects you to the incoming call."


If you continue to have an issue check out and complete the steps here: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support



Cheers.



1 reply
Question marked as Top-ranking reply

Dec 12, 2022 7:03 PM in response to Saige292

Hi Saige292,


For help with receiving FaceTime calls first be sure you've set up FaceTime with the steps here: Set up FaceTime on iPhone


Once set up, check out the information below found in the article here: Make and receive FaceTime calls on iPhone


"With an internet connection and an Apple ID, you can make and receive calls in the FaceTime app.


Receive a FaceTime call

When a FaceTime call comes in, do any of the following:

  • Take the call: Drag the slider or tap Accept.
  • Decline the call: Tap Decline.
  • Set a reminder to call back: Tap Remind Me.
  • Send a text message to the caller: Tap Message.

The incoming call screen. At the bottom of the screen, in the top row, from left to right, are the Remind Me and Message buttons. In the bottom row, from left to right, are the Decline and Accept buttons.

If you’re on another call when a FaceTime call comes in, instead of Accept, you see the End & Acceptoption, which terminates the previous call and connects you to the incoming call."


If you continue to have an issue check out and complete the steps here: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support



Cheers.



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