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New iPhone 14 only showing a black screen on lock screen

just got the new iPhone 14 last week and I successfully transferred all the data from my old phone to the new one. It’s a complete mirror image of my old phone. It even has the image I had as my Lock Screen on the new iPhone. All of a sudden, a few days later, the Lock Screen started to only a show black screen. When I restart my phone, my Lock Screen photo displays for a little while, but when I check it maybe an hour later it is back to a black screen. Really weird, but i would like this issue to be resolved because I don’t want to have to keep turning my phone on and off to be able to see my Lock Screen photo.

iPhone 14

Posted on Dec 11, 2022 6:44 AM

Reply
1 reply

Dec 13, 2022 1:49 PM in response to Gdust126

Hello Gdust126,


We would start by trying to isolate what is causing the problem.


If you change the Lock Screen photo to another photo, does the same thing happen?


If the Lock Screen photo is different then the background photo, does the problem continue?


Once you try to isolate the issue further, reaching out to Apple Support is going to be the best next step. They can be reached here: Get Support


Have a good day.

New iPhone 14 only showing a black screen on lock screen

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