What if you are locked out of Apple account and need to reset airtags

I no longer have access to the other Apple device and I forget my iCloud login information so I had to get a new iPhone I want to use my other AirTag that I still have any new iCloud account. How do I do this?

Posted on Dec 11, 2022 10:33 AM

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1 reply

Dec 11, 2022 5:45 PM in response to Monicakleinell

The AirTag is still tied to the Apple ID you forgot?


See if you can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address you can think of.


Apple ID - How to find your Apple  -  


Apple ID - Find  -     


Other ways to find your Apple ID


You can check to see if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check to see if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen. Your Apple ID might be included in some emails from Apple. Search your inbox for receipts as well as repair, support, or billing emails from Apple.


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you have changed your password, have you followed the steps in this article on all devices/computers? 


What to do after you change your Apple ID or password - Apple Support.  *


If you can recover the old ID/password, see if the Apple Support article(s) below helps answer your question about signing out of the AirTag.


If an item or device is connected to another Apple ID - Apple Support

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What if you are locked out of Apple account and need to reset airtags

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