iPhone showing "Error" under Cellular; Won't allow me to toggle On

Question

Level 1

4 points

iPhone showing "Error" under Cellular; Won't allow me to toggle On

Hi All,

Out of nowhere, today my cellular service started going in and out and dropping, and now has lost the ability to connect to Cellular (Verizon). I have never had issues prior to this, and my phone is fully updated. There is no issue with my SIM too, which I confirmed.

I've also:

Turned it on and off
Done a Forced Restart
Reset my network settings
Turned airplane mode on and off
Deleted VPNs
So on and so forth.

I'm going to take it to Apple and Verizon (and have already ordered a new phone, but would prefer not to be without Cell services before then..), but wanted to see if anyone had the error.

See below for a screenshot - I can't even toggle the Cellular toggle even in mission control - for more reference:

I'm totally stumped here, but wanted to ask if anyone else has had a similar issue? It could also ber a hardware issue, but that'd be something I can find out when I take it into the store :)

Thank you!

iPhone 12, iOS 16

Posted on Dec 11, 2022 3:54 PM

Reply

Answer 1

Dec 14, 2022 8:15 AM in response to Garretohr

Hello Garretohr,

To help resolve this issue, try the steps from the following article. Even though the title is different from what you are seeing, these steps can still help resolve your issue:

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If one of these messages appears, iOS or iPadOS diagnostics detected an issue on your iPhone or iPad that might require repair.

Contact Apple Support

Contact Apple Support if one of these messages appears on your iPhone or iPad:

• Cellular Issue Detected

• Ultra Wideband Issue Detected

• Apple Pay Issue Detected

You might see these messages on the Home Screen or in Settings > General > About under Parts and Service History.

If you want to try more steps on your own

You need a computer to follow these steps.

1. Make sure that you have a backup of your iPhone or iPad.

2. Connect your device to a computer that has the latest version of macOS or iTunes. On a Mac with macOS Catalina or later, open a Finder window. On a Mac with macOS Mojave or earlier, or on a Windows PC, open iTunes.

3. If "Trust this Computer" appears, unlock your device, then tap Trust.

4. Select your device.

5. In the Finder, click General. Or in iTunes, click Summary. Then:

• On a Mac: Command-click Check for Update.

• On a Windows computer: Control-click Check for Update.

6. Click Download and Update. Continue by following the onscreen instructions.

Your computer will download and reinstall the current version of software on your device. Don't disconnect your device from your computer until the download completes.

If the message still appears, contact Apple Support.

Best Regards.

Reply

iPhone showing "Error" under Cellular; Won't allow me to toggle On

Similar questions