Quick Start Set Up on iPhone Not Working

Hello teresamorgan704,

Welcome to Apple Support Communities! It sounds like you are experiencing issues with Quick Start on your iPhone 14. We completely understand why you'd reach out, and are happy to help.

If the iPhone has already been set up, in order to use Quick Start or iCloud Backup or other options, it would need to be erased again. You can see the steps to erase your iPhone here:

• How to erase your iPhone, iPad, or iPod touch

After erasing the iPhone, follow these steps to begin the Quick Start process:

• Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

Feel free to reply to this thread if you have any further questions.

Cheers!