Difficulty selecting letters, numbers on iPhone 12 mini. Problem is now not accepting a tap in many

iPhone 12 mini, fingers have having to retype messages letters numerous times to be written correctly…touch screen is freezing. I do have arthritis… setting adjustments to increase function and ease. Take it easy on comments. If this is not forum please forgive send me correct area.

Posted on Dec 11, 2022 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2022 11:17 AM

Hi M_0072,


Thanks for posting in Apple Support Communities.


We understand that your display appears to freeze and you have to retype your keyboard input. If the display is unresponsive now, force restart it.


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.

You can find these steps in If your iPhone won't turn on or is frozen.


If iPhone is on and working, but freezes only when typing, restart your iPhone to restart running processes and make sure you have the latest update installed. You can remove the affected keyboard and add it back from Settings > General > Keyboard > Keyboards. Choose Edit and and select the minus to remove the keyboard. Restart your iPhone, go back to your keyboard settings and add the keyboard.


Regards.


1 reply
Question marked as Top-ranking reply

Dec 14, 2022 11:17 AM in response to M_0072

Hi M_0072,


Thanks for posting in Apple Support Communities.


We understand that your display appears to freeze and you have to retype your keyboard input. If the display is unresponsive now, force restart it.


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.

You can find these steps in If your iPhone won't turn on or is frozen.


If iPhone is on and working, but freezes only when typing, restart your iPhone to restart running processes and make sure you have the latest update installed. You can remove the affected keyboard and add it back from Settings > General > Keyboard > Keyboards. Choose Edit and and select the minus to remove the keyboard. Restart your iPhone, go back to your keyboard settings and add the keyboard.


Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Difficulty selecting letters, numbers on iPhone 12 mini. Problem is now not accepting a tap in many

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.