Issues transferring from android to iphone

I switched from android to iphone using move to ios. Though it says it was successful, many message threads did not transfer over. In addition, several messages on iPhone won't download (it'll list the message, but it shows the ellipsis (the 3 dots that appear when someone is typing), and the message won't download). Other messages appear in my list of messages, but when I open it, it simply shows a list with days, dates, and times, but no actual messages.


I erased the data and tried Move to ios again, and even less data transferred this time and I lost some message threads that originally downloaded in the first transfer.


I previously used an iphone until 2019...can this somehow affect what is transferring to the new iPhone when I sign into icloud or use my apple ID?


Suggestions?


Thank you in advance.

iPhone 14 Pro, iOS 16

Posted on Dec 11, 2022 9:50 PM

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5 replies

Dec 11, 2022 9:55 PM in response to the_jessie

If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


Dec 11, 2022 9:55 PM in response to the_jessie

Android to iPhone

  1. You may --> Move from Android to iPhone, iPad, or iPod touch - Apple ...
  2. If that fails or you do not want to attempt or have already set up your device. then...You can still transfer these data.
    1. Photos & Videos --> Upload to iCloud Photos using the same Apple ID that you have used on your iPhone. After upload, enable iCloud Photos on your iPhone. That's it.
    2. Contacts --> Contacts are not stored on an iPhone nor on SIM, they are synced to  Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other. Upload all your contacts to any of the above email client-server.
    3. Notes, Reminders, Calendars --> You may sync all these from any of the email accounts that you have. they are synced to  Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other. Upload all your data to any of the above email client-server.
    4. Any Specific Files --> Upload to Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud and Use Files app on iPhone
    5. Apps --> In any way they have to be redownloaded using the App Store.
    6. SMS/MMS - Look for third-party apps that claim to transfer SMS/MMS from an Android device to an iOS. However, these apps/software has the risk of data being compromised and may or may not safeguard your data. Be well informed about the way the software will handle your data and then you may select the app/software
  3. WhatsApp --> WhatsApp from Android to iPhone - Apple Community
  4. Shazam Account --> Access your Shazams on all your devices or online - Apple ...


Dec 11, 2022 10:23 PM in response to SravanKrA

Thank you for the suggestions. I will attempt the transfer again (4th attempt), however I believe that I have already followed the same steps you have listed.


Once I complete the transfer, when I sign into iCloud again, is backup data automatically downloaded onto iPhone? I ask this because I have been using the iPhone...I'm concerned that if my transfer is successful this time, will the iCloud then download and override a (hopefully) successful transfer of data, restoring the corrupted messages from the last icloud backup?

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Issues transferring from android to iphone

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