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My Face ID not working what dooo

My Face ID not working

Posted on Dec 12, 2022 3:34 AM

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1 reply

Dec 14, 2022 12:41 PM in response to bashith

Hey there bashith,


Thanks for reaching out to the Apple Support Communities. Just to confirm, are you seeing an alert at the top of Settings > Face ID & Passcode that shows that Face ID has been disabled?


If so, have you had a chance to work through the steps listed in the 'Related Article' that was shared on this thread: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


What to do next
1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
3. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.


If the issue persists after going through the steps above, then the next best option would be to have your iPhone inspected for possible service. For help with looking into available service options in your area, reach out to Apple Support directly from this link here: Get Support - Apple


We hope that's able to help.


Have a great day!

My Face ID not working what dooo

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