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External monitor blinking on and off

iMac 24inch M1 2021


I'm looking for a cause as to why, after a few minutes use, my external monitor starts to blink on and off then starts to make a riffling sound (like a pack of cards being flicked). It sometimes goes blank too.

At first I thought the monitor was faulty but the same issue arose with an alternative monitor.

I initially used an ANKER Power Expand+ Media hub connected to the USB 4 port using an HDMI cable and replaced it with an Apple Adapter. (I also swapped the HDMI cable too).

The problem paused when the Apple adapter was introduced but has returned again now.

So, to sum up, the fault occurs whichever external monitor or adapter is in use, which leads me to suspect a fault in the computer? what do you think?

iMac 24″, 13.0

Posted on Dec 12, 2022 3:54 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 8:50 AM

Thanks for that info Joefromstockport.


If this is happening on two different monitors, it would appear the issue lies in the Mac itself. With that being said, we may also be looking at possible software issues causing the problem. Let's test in a test user to see if the same issue occurs. That will tell us if this is a system wide issue. Here is how to manage and add new users to your Mac to test.


Change Users & Groups settings on Mac - Apple Support


Also, let's also try the following:


  1. Start to safe mode, then restart to your regular user and test again - How to use safe mode on your Mac - Apple Support
  2. Reset the SMC on your Mac - How to reset the SMC of your Mac - Apple Support


Let us know if any of these steps help, and we'll go from there.


Cheers!



Similar questions

4 replies
Question marked as Top-ranking reply

Dec 15, 2022 8:50 AM in response to Joefromstockport

Thanks for that info Joefromstockport.


If this is happening on two different monitors, it would appear the issue lies in the Mac itself. With that being said, we may also be looking at possible software issues causing the problem. Let's test in a test user to see if the same issue occurs. That will tell us if this is a system wide issue. Here is how to manage and add new users to your Mac to test.


Change Users & Groups settings on Mac - Apple Support


Also, let's also try the following:


  1. Start to safe mode, then restart to your regular user and test again - How to use safe mode on your Mac - Apple Support
  2. Reset the SMC on your Mac - How to reset the SMC of your Mac - Apple Support


Let us know if any of these steps help, and we'll go from there.


Cheers!



Dec 14, 2022 12:55 PM in response to Joefromstockport

Hello Joefromstockport,


Welcome to Apple Support Communities.


 Check the ports on your Mac to find out whether you need an adapter. If you're using a USB-C or Thunderbolt adapter to connect your display, the adapter must be compliant with DisplayPort Alt Mode, Thunderbolt 3, or Thunderbolt 4.
If you use an external keyboard and mouse with your Mac notebook, you can close the built-in display after you connect your external display. You might have to press a key or click your mouse to wake the external display. To use your Mac with the display closed, you need to connect your power adapter or connect an external display that also charges your Mac, such as the Apple Studio Display or 23.7-inch LG UltraFine 4K Display.
If your external display doesn't turn on after you connect it to your Mac, connect your display while your Mac is off, then wake or turn on your Mac.



Connect a display to your Mac


If you're using a Mac with the M1 or M2 chip:
On MacBook Air, 13-inch MacBook Pro, iMac, and Mac mini, you can connect one external display using either of the Thunderbolt / USB 4 ports. On iMac, connect your display to either of the ports with the Thunderbolt symbol .


As explained in the same link above.


Also, In order to isolate this issue further, we'd recommend connecting your external monitor with another Mac or computer to see if you experience the same behavior.


While the following support article is for help if your external display isn't detected or appears blurry, the troubleshooting suggestions may also apply to what you're experiencing. Please try all the steps in this link:


If your external display isn't detected or appears blurry when connected to your Mac


We hope this information is useful. Kind regards.



Dec 15, 2022 9:19 AM in response to justinb2603

Hello again


I spoke to an Apple support agent earlier today and she talked me through all the steps you’ve set out in your reply, (she was so helpful and very good at guiding me through the steps).


Even after switching Users to a test user, the problem persists.


My next step will be to arrange a visit to my nearest Apple Store after Christmas.


Regards


External monitor blinking on and off

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