You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I'm unable to access Find My iPhone

my daughters phone was stolen, she’s unable to access her find my iPhone her details are this is urgent is there anyway of tracking it’s location please


[Edited by Moderator]

iPhone 11

Posted on Dec 12, 2022 6:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 6:56 AM

She will need to find her Apple ID and password to track the iPhone. There is no way to do so without that information.


Apple does not track devices for individuals outside of the Find My app provided.


The Apple ID and password used on a device should always be known, updated and accessible.


Click here ➡️ If you forgot your Apple ID password - Apple Support

and here ➡️ If you forgot your Apple ID email address or phone number - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 12, 2022 6:56 AM in response to Paulafallon123

She will need to find her Apple ID and password to track the iPhone. There is no way to do so without that information.


Apple does not track devices for individuals outside of the Find My app provided.


The Apple ID and password used on a device should always be known, updated and accessible.


Click here ➡️ If you forgot your Apple ID password - Apple Support

and here ➡️ If you forgot your Apple ID email address or phone number - Apple Support


I'm unable to access Find My iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.