The only way I have figured out how to remove canceled meetings from my calendar app which is synced with my Exchange work account is to unsubscribe and re-subscribe to the calendar. How come canceled meetings still show up and is there a better/easier way to remove them?
MacBook Pro 16″, macOS 12.6
Hi there Andrman,
While you may need to contact Microsoft Support regarding this issue, upon reviewing the conversation so far, we wanted to confirm more details to better understand what's happening, along with ruling out some other possible causes:
Cheers!
Dorain Jacobs,
If you are subscribing to a calendar, it is controlled by the provider. Follow the steps in Subscribe to calendars on Mac to set how often you want the calendar to update.
Hope this helps.
Best regards.
Hi bruno75,
One other possible cause I investigated was two-factor authentication. Our company network utilizes Microsoft two-factor authentication and it is required after a set period of time. I do not get the two-factor prompt when deactivating and re-activating the calendar in app preferences, but as I said in #2 the syncing does seem to consistently begin functioning again after re-activating.
But it does seem possible this issue is not limited to cancelled events, and the sync is stopping entirely after a period of time. I will test this possibility the next time I notice it has stopped syncing.
Thank you Dorian. This situation occurs with meeting invitations, after I have accepted and then are subsequently cancelled by the original sender.
Exchange sends out a cancellation, which I then accept using the Outlook Web App. This appears to remove it from my Exchange calendar, and it disappears from OWA and the Outlook desktop app. But the event remains on my synced calendar in the Calendar app.
Hi Andrman,
Is the meeting being canceled from a different device, and just not syncing to the Mac?
Instead of deleting the calendar and adding it back, do you not see the option for delete? This is found in the main Calendar User Guide, Add, modify, or delete events in Calendar on Mac.
Delete an event
In the Calendar appon your Mac, do one of the following:
• Select the event, then press the Delete key.
•. If you receive a calendar event from an unknown sender, you can report it as junk and delete it without notifying the sender. Double-click the event, click Report Junk, then click Delete and Report Junk.
Reach back out if you still need help, and let us know more about what device is being used when canceling, and the steps taken.
Take care!
This issue has occurred whether I have frequency set to push, every minute, or to refresh manually.
Calendar app still shows cancelled Exchange events
